How do I get a hold of a sales rep?
Feel free to contact us through our sales contact form. We’ll be happy to help!
How do I update the email address of my account?
Just go to your user account under the Accounts Settings tab and update your e-mail address from there.
What happened to my VUE Artist product subscription?
If you were under a valid VUE Artist product subscription, all the fees you had paid in advance on the old program were transferred towards a Creator Solution subscription. You should have received a personal communication with more information. If you missed this communication, please get in touch with our sales team and we'll be happy to help!
What happened to my maintenance plan?
If you were under a valid Maintenance plan for either VUE (Infinite/xStream) and/or PlantFactory (Studio/Producer), you have received a free subscription towards the Enterprise Solution. You should have received a personal communication with more information. If you missed this communication, please get in touch with our sales team and we'll be happy to help!
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