中文版English
Language
Service
Your Location:Home>Service>FAQ>
1、Please brief description of your problem
2、Please fill in the verification code
Question you submitted, the system will audit our customer service staff to propose solutions。
Having set up the size of canvas or scenes in Harmony, what should we do to modify size?
Solutions
Click scene scene settings at the top menu bar and change the resolution parameter in pop-up panel of scene set. You ...
How to export video or sequences with transparent channels?
Solutions
You need to change the parameters of the Write module in network view. setting method: click the small yellow box in...
When installing ToonBoom servers, what should I do if network ping doesn’t work before meet server or client?
Solutions
First, search ping IP or computer name and find whether they are working or not. If the network still doesnt work ...
What should we do to deal with configured server runs separately?
Solutions
Click start to find ToonBoomharmoy -licensetools FlexLM tools and open it and find computer/hostname and copy the n...
Deactivation steps of license in ToonBoom story board pro 5.1
Solutions
Find ToonBoom storyboardpro 5.1 in start and open license wizard to find Manage License Open native manage license ...
When installing web edition of V-ray for rhino, it shows an error report tells that“ Can not start vR Lservice application due to another instance running”
Solutions
Error means V-Ray licenses server is operating. Click V-Ray in taskbar, if there are some unused option hidden automat...
Is it practicable that the teacher client installs Mac system while student client installs Windows system?
Solutions
Install NetSupport Assist on Mac system of the teacher client Install NetSupport School on PC of Windows system
Installment of 3D -coat web edition
Solutions
Open FServer.exe. of 3D-coat and import serial ID, click Restart Server, and then there will be a text file, put it in...
 

© Copyright 2000-2022  COGITO SOFTWARE CO.,LTD. All rights reserved. 京ICP备09015132号-52