How do I cancel my monthly subscription?
Canceling a monthly subscription is allowed for Creator and Professional solutions monthly subscriptions at any time. However, for Enterprise solutions you may cancel your monthly subscription plan only after 12 monthly installments were successful.
To cancel your subscription, go to your account page, under the "Orders" tab, you will see a "My Subscriptions" link. This is where you will find the cancel option.
I have switched to an annual license, while being under a live monthly plan. Will my monthly subscription be canceled automatically?
Unfortunately, there is absolutely no relation between monthly subscriptions and annual licenses. When you switch to an annual license, you must cancel your monthly subscription from your user account to avoid being automatically charged your monthly renewal.
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